How to contact MSM Insurance

Our normal office hours are 9 am to 5 pm Monday to Friday, closed Saturday, Sunday and Bank Holidays. Visitors strictly by prior appointment only please.

If contacting us by telephone outside our office hours please do leave a message and we will respond as soon as we can during the following working day. However, our email in-box is frequently checked outside office hours and we will try to respond outside office hours if we can.

Motor claims should always be reported as soon as possible to your insurer but this can be done for you by our 24/7 claims service - please ring tel: 0843-227-7558.

For non-motor claims please refer to your policy documentation or to the claims page of this website.

Post: MSM Insurance                        Email: msm@msminsurance.co.uk
         PO Box 5526
        Takeley
        Bishop's Stortford
‚Äč        CM22 6PZ

 Tel: 01279 870535                         Fax: 01279 870636